Ordering Policy


PLEASE READ THE FOLLOWING IMPORTANT INFORMATION:

This website is for US orders only. Normal ordering and processing policies apply. Please read the Terms and Conditions below, before placing your order. Please pay extra attention to terms # 36, 37 and 38 concerning typing errors and pricing. In the eventuality that such errors appear on your order, our staff will send you an e-mail correcting the information and the prices and accept your agreement before processing your credit card and shipping the order.

Your Name and Address must be identical to the name and address of the credit card you order from (see below). 
By submitting an order and/or using this online system, you confirm that you have read, understood, accepted, and agreed to be bound by our company policies just as if you sign it in ink.

At the time of delivery, an adult signature is required to release the package.

If this alternate address is not on file with the credit card issuing bank, then your order may be delayed or may not be processed.

Note: We will not accept any orders that feature products with null prices unless there are coupons or rebates associated with them.

TERMS AND CONDITIONS

1. Must be 18 years of age or older to purchase.

2. US sales only.

3. Warranties are valid for the original purchaser only, and only while the customer owns the product.

4. Prices are set at the time of order, regardless of price fluctuations. All prices are based on prepayment.

5. You understand and agree that information you provide is for the purpose of opening an account with MCD Solutions, Inc. You understand and agree that all accounts or money due to MCD Solutions, Inc shall be paid in accordance with the payment terms stated above or on your invoice and agree to pay all reasonable costs of collection in addition to any court costs and/or attorney fees incurred.

6. You, the purchaser, do hereby guarantee payment, as individuals, if any indebtedness incurred by virtue of any and all credit extended in accordance with terms and conditions of sale and MCD Solutions, Inc’s policies.

7. Manufacturers are responsible for all technical support and warranties of their products.

8. All software is provided subject to the license agreement that is part of the package. Customer agrees that it will be bound by the license agreement.  MCD Solutions, Inc does not warrant any software under this agreement.

9. Product sold is not returnable and not refundable.

10. We sell original genuine CPUs which carry a full manufacturer's warranty. In case of OEM, AMD CPUs carry a 1-year, limited warranty when purchased with a proper cooling fan. OEM, Intel CPUs carry a 5-day warranty from invoice date, when purchased with a proper cooling fan. Your sales order will serve as your product warranty. During the warranty period, MCD Solutions, Inc will either, at its discretion, repair the product and materials or replace the product. Standard RMA procedures apply. You are not entitled to have your product replaced until MCD Solutions, Inc is satisfied that all other means to resolve the issue(s) have been exhausted.

11. Products carry a limited 10-day money back privilege from invoice date, excluding shipping, handling, and processing charges (15% restocking fee). All products must be in re-sellable condition, in original factory-sealed package, all documentation and accessories. Original shipping packaging must be included. Any manuals, cables, etc. that are missing will result in rejection of the return or in additional restocking fees, applied at MCD Solutions, Inc’s discretion. Returned product must be received by MCD Solutions, Inc within this 10-day period.

12. The limited money back privilege is not a warranty. MCD Solutions, Inc may change or cancel it at any time.

13. End-of-life or discontinued product may be offered by MCD Solutions, Inc as non-returnable and non-refundable.

14. Any discrepancies about an order must be brought to our attention within three days of receipt of your product, and will be resolved at our discretion. Claims made against MCD Solutions, Inc for discrepancies shall be disregarded if not made within these three days after date of delivery.

15. If you receive a defective product, please contact us within three days of receipt of product to arrange for an RMA number.

16. If an item is returned to us as if it is defective and MCD Solutions, Inc or the manufacturer determines that the product operates as described by the manufacturer, the product will be returned to you at your cost.

17. Defective products will be repaired or replaced with comparable product at our discretion. You are not entitled to have your product replaced until MCD Solutions, Inc is satisfied that all other means to resolve the issue(s) have been exhausted.

18. MCD Solutions, Inc pays shipping for replacement of defective part to you, as long as the part is still in warranty. It is your responsibility to get the item to and back from MCD Solutions, Inc. You may return defective product to MCD Solutions, Inc using your choice of carriers, as long as the service used provides some sort of tracking number, at your expense.

19. Customer is responsible for shipping charges and risk of loss on all return shipments. MCD Solutions, Inc highly recommends using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring your return shipment. You are responsible for shipping, handling, and insurance costs for products you return to MCD Solutions, Inc.

20. No returns will be accepted without prior authorization by MCD Solutions, Inc and without a RMA number.

21. Returns are offered for the original purchaser only and only while the customer owns the product.

22. RMA numbers are valid for 14 days only, and product must be received by MCD Solutions, Inc within the standard 10-day money back period (See 11). If MCD Solutions, Inc does not receive it within this time period, then it will be returned to you at your expense and without credit being applied.

23. RMA numbers must be displayed on the outside of the shipping package to be accepted. The RMA form must be completed and included within the package to assign the returned items to your account. MCD Solutions, Inc has the right to refuse any return that does not include a valid RMA number on the shipping label or that has an expired RMA number.

24. MCD Solutions, Inc has the right to refuse any return that a) is missing parts; b) is not returned in its original packaging; c) shows physical damage to the product or its packaging. Software cannot be returned for any reason.

25. Some product(s) may be sent to the manufacturer by MCD Solutions, Inc, even if the product was returned after the 10-day limited privilege interval. In this case, you are responsible for a) cost of delivery to MCD Solutions, Inc and then to manufacturer, c) return delivery from manufacturer to MCD Solutions, Inc and then to you, d) any other charges incurred, as specified by MCD Solutions, Inc or manufacturer. In this case, MCD Solutions, Inc is assisting the warranty service procedure and is not liable for your or manufacturer's actions, loss of product, acts of god, delays, or discrepancies between you and the manufacturer. Standard RMA procedures apply.

26. Physical damage due to improper handling or improper use of parts voids any warranty. Damage caused by unauthorized attachments, accessories, alterations, modifications or foreign objects also voids any warranty. MCD Solutions, Inc does not warrant and is not responsible for damage caused by the use of product for purposes other than those for which it was intended. Over-clocking is considered miss-installation and non-intended use, and voids warranties on components. If you flash the BIOS and destroy it, you void any warranties.

27. MCD Solutions, Inc assumes no responsibility for incompatibility between products. MCD Solutions, Inc does not warrant and is not responsible for accessories or other products or services of other companies.

28. MCD Solutions, Inc assumes no responsibility for incidental, consequential, or other damage arising from a hardware failure.

29. MCD Solutions, Inc shall not be liable under any circumstances for any loss or damages caused by a delay in supplying products and or services due to performances, or lack thereof, by any individual vendor(s) or manufacturer(s). In no event shall MCD Solutions, Inc accept liability of any kind including any special, indirect, punitive, incidental, or consequential losses or damages, even if MCD Solutions, Inc has been advised of the possibility of such loss or damage.

30. MCD Solutions, Inc will not be responsible for delays in delivery due to events beyond its control, shortage of materials, labor strikes, transportation failures, or acts of God.

31. The limited warranty stated above is the only warranty applicable to the product. Any implied warranty is limited in duration to the limited warranty period described above. No oral or written information (including but not limited to the limited money back privilege), or advice given by MCD Solutions, Inc, its agents, or employees shall create a warranty or in any way increase the scope of this limited warranty.

32. Fraudulent ordering, payment activity, or intent to deceive is turned over to appropriate authorities.

33. US law governs all sales at MCD Solutions, Inc. Venue and jurisdiction for all disputes will lie in, You agree to pay all reasonable costs of collection in addition to any court costs and or / attorney fees incurred.

34. All products mentioned are registered trademarks or trademarks of their respective companies.

35. Prices quoted on this website are subject to change without notice. Products discussed on this site are the responsibility of the manufacturer.

36. While all attempts are made to ensure that information on this website is accurate, errors or omissions may occur. MCD Solutions, Inc is not responsible for typographic errors.  MCD Solutions, Inc is not responsible for publishing, printing, price errors resulting from computer programs.

37. MCD Solutions, Inc’s policy is one of on-going product update and revision. MCD Solutions, Inc may revise and discontinue product at any time.

38. MCD Solutions, Inc reserves the right to change the terms and conditions of a sale at any time.

39. MCD Solutions, Inc reserves the right to refuse service to anyone.

40. Unless otherwise noted, all materials on this website are the property of MCD Solutions, Inc. Any reproduction of this material is not allowed without prior written permission.

41. MCD Solutions, Inc reserves the right to modify its warranty at any time, at its sole discretion, and without notice other than publishing it on our website(s).